towels. Thursday , June 08th , 2017 - 14:11:17 PM
I know the answer is right in front of them. They just cant see it through all the distractions, noise, confusion and inner-story telling. I know all they really need is a tighter focus and fine tuning to make the shift from struggling best kept secret to a leading expert in their field.
2. Are you working from an aligned business model? Does your business resemble a crazy quilt of ideas, products, programs, services and even brands? Or does everything work together -- intentionally -- to create a cohesive, clear and effective customer experience?
Really, it all comes down to treating your customer right. If they see that your restroom is falling apart, then that's going to reflect on their overall impression of your establishment. Even if that's the one area where they might register a complaint, a crummy looking bathroom can really color an opinion. No matter how good the food is, how clean the restroom, if you walk into the restroom and see the paper towel dispenser hanging off the wall by a thread, you're wondering if it's safe to eat here ever again.
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